Legal
Refund Policy
Effective Date: March 2, 2026
VerdictIQ provides professional digital consulting services delivered electronically. Due to the nature of digital consulting, analytical, and implementation services, all payments are non-refundable once work has commenced.
When Work Is Considered Commenced
Work is considered commenced when any of the following occurs:
- Required platform access (e.g., GTM, GA4, advertising platforms, or call tracking systems) has been granted
- Audit analysis has begun
- Implementation work has started
- Strategic documentation has been prepared
Once work has commenced, refunds will not be issued.
Pre-Commencement Refund Requests
If platform access has not been granted and no work has begun, refund requests may be submitted within 24 hours of payment.
Approval of refund requests is at the sole discretion of VerdictIQ.
Approved refunds, if any, will be returned to the original payment method.
Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute after services have commenced may result in formal dispute response with documentation of service access, communications, and work performed.
VerdictIQ reserves the right to contest any improper payment disputes.